Course
Overview
Sending
emails is now becoming more popular than actually communicating
on the telephone!
But
can you remember the time when you actually went on a course
to learn the skills needed to write effective emails? But I
bet you have been on verbal communication courses or how to
communicate on the telephone haven't you!
Now
you can learn how to write emails that are clear, focused and
well organised with this course.
You
send around 50 emails a day so isn't it worth spending some
time to learn the skills to make them more effective?
Who
Will Benefit From The Course?
- Office
based staff who send emails everyday to internal colleagues
and external contacts
- Teams
that answer emails from customers
What
Will You Gain From the Course?
- Begin
and end e-mail effectively, orienting readers with effective
purpose statements and ensuring that they understand next
steps.
- Organise
your e-mails logically, place information for greatest impact,
and paragraph e-mail effectively
- Incorporate
form or pre-scripted content.
- Ensure
the clarity and focus of each message.
- Translate
technical language for non-technical readers.
- Identify
communication situations that are inappropriate for e-mail
.
- Ensure
positive, reader-centred wording.
- Ensure
professional presentation.
- Follow
generally accepted e-mail etiquette and guidelines.
Next
Steps
The
course content can either follow something similar to the above,
or be tailored to your exact requirements at no extra
charge. The duration of the course can be 1 or 2 days
depending on what you would like the course to cover and what
your objectives are - the choice is yours!
Whilst
Sean will organise training for as many delegates as you wish,
he recommends that the number of attendees do not exceed 10.
This ensures that EVERY delegate receives personal attention.
Questions
and Booking
To
discuss your requirements or to book please call: 0800 849 6732
Or
send us an email at
sean@beingasuccess.com
Training
Courses (click on each for more information)
Please
take a look at our other courses below. Please note that Sean
and the team like to tailor
all of our courses to meet your exact requirements at
no extra cost and to also make sure that the attendees
can take what they learn and use it in the workplace - the all
important yardstick of whether the management training was worth
it in the first place!