Course
Overview
Communication
skills are so vital in the workplace because you always need
to get results and outcomes with the help of others. This course
is aimed towards improving your skills in your communications
with colleagues and customers. You will learn how to build up
effortless rapport, how to ask for what you want, how to be
assertive without being pushy and how to make small talk and
hold a conversation with anyone!
Who
Will Benefit From The Course?
What Will You Gain From the
Course?
- Understand
the communications process and how mis-communication occurs
- Improve
your questioning and listening skills
- Learn
how to build rapport with new people
- Learn
how to make small talk and hold a conversation with people
that you do not know well
- How
to point your point across without the waffle
- How
to speak with clarity and focus
- Body
language techniques
- Techniques
and models for communicating in person, on the telephone
and through email
Next
Steps
The
course content can either follow something similar to the above,
or be tailored to your exact requirements at no extra
charge. The duration of the course can be 1 or 2 days
depending on what you would like the course to cover and what
your objectives are - the choice is yours!
Whilst
Sean will organise training for as many delegates as you wish,
he recommends that the number of attendees do not exceed 10.
This ensures that EVERY delegate receives personal attention.
Questions
and Booking
To
discuss your requirements or to book please call: 0800 849 6732
Or
send us an email at
sean@beingasuccess.com
Training
Courses (click on each for more information)
Please
take a look at our other courses below. Please note that Sean
and the team like to tailor
all of our courses to meet your exact requirements at
no extra cost and to also make sure that the attendees
can take what they learn and use it in the workplace - the all
important yardstick of whether the management training was worth
it in the first place!