Course
Overview
A
fun, highly participative and practical course designed to provide
you and your managers with the tools and skills necessary to
become an outstanding coach.
Coaching
is the quickest and most effective method of developing members
of staff.
Good coaching and performance management leads to self-motivation
and an attitude that is oriented towards solutions and continual
improvement rather than problems and avoidance.
This course helps turn managers into effective coaches.
Who
Will Benefit From The Course?
- Managers responsible for the development
of others
- Team leaders and supervisors who want to
get the best out of their people
- Line managers who want a structured and
effective method of performing their monthly one to ones
- Line managers who want to develop their
staff in their current role and also longer term
What Will You Gain From the
Course?
- Delegates will go away with a thorough
understanding of the principles of coaching and management
styles
- Delegates will go away with coaching models
that they can use back in the workplace
- Delegates will understand the importance
of ownership and how to take ownership of staff development
and continuous improvement.
- Delegates will learn “What to say” and
“How to say it” when providing feedback to staff.
- Delegates will learn the importance of
non-verbal communication when performing coaching
- Delegates will be able to prepare, deliver
and review coaching sessions so that they contunually improve.
Sample
Course Content
The
Contents Below Was Actually Designed And Delivered For A Specific
Organisation Within The Last 6 Months:
COURSE
CONTENT
PRE COURSE WORK
Before
the course each delegate will be asked to complete an MSQ (MANAGERIAL
STYLE QUESTIONAIRE).
This
is a 100-question booklet the results of which will determine
what the current managerial style is of the delegate. I.e. coaching,
pacesetter, authoritarian etc
You
can also have the option for up to 3 direct reports/peers to
complete the questionnaire on the delegate’s managerial style
as well.
WHAT
IS COACHING ALL ABOUT?
Why
is it so effective? What is coaching? What coaching is not.
The different uses of coaching i.e. immediate feedback, regular
meetings, performance, ongoing development.
MANAGERIAL
STYLES PERSONAL FEEDBACK
Each
delegate receives a personal and confidential report on their
managerial style and the style that their direct reports and
peers think they have.
We go through this report – it is invaluable and forms a good
basis for buy in for the rest of the course
LEARNING
STYLE PERSONAL FEEDBACK
Each
delegate receives a personal and confidential report on their
learning style and how this has an impact on others whom they
coach.
MANAGERIAL
STYLES – WHAT THEY MEAN?
Go
through some practical exercises to highlight the differences
in style and when to adopt them. Good fun and excellent learning.
Apply it and learn.
COACHING
AS A MANAGERIAL STYLE
Advantages
of coaching for increasing performance and staff development.
Why is coaching so important etc
HOW
TO GIVE AND RECEIVE FEEDBACK
Learn
templates and models of how to give constructive and helpful
feedback. Deal with performance issues there and then when they
happen. Phrases and statements to use. Role-plays and team exercises.
COACHING
MODELS AND TEMPLATES (inc GROW model)
Introduction
and practical implementation of coaching models for:
- Giving immediate/on the job coaching
- Regular 121’s
- Performance meetings
Role-plays
and practical exercises.
BODY
LANGUAGE
Learn
the importance body language, tonality and inflection. How you
say something is more important for buy in that what you say.
Delegates will get the chance to practise all of these skills.
UNDERSTANDING
PEOPLE AND THEIR WORLD
A
section dedicated to understanding the world according to others.
Their beliefs, values, behaviours etc.
How to understand this and how to apply it to the working environment
for performance improvement.
Practical exercises and role-plays.
TAKING
OWNERSHIP OF STAFF DEVELOPMENT AND CONTINUOUS IMPROVEMENT
Coaching
as an ongoing process. The life cycle of staff development.
How to keep your staff motivated and performing to a high level
by taking ownership of development and creating opportunities.
121 templates and structure/development plans/review/360 feedback.
Learn the resources for staff development – courses, books,
cbt, role plays, feedback, shadowing, mentoring, coaching etc
Next
Steps
The
course content can either follow something similar to the above,
or be tailored to your exact requirements at no extra
charge. The duration of the course can be 1 or 2 days
depending on what you would like the course to cover and what
your objectives are - the choice is yours!
Whilst
Sean will organise training for as many delegates as you wish,
he recommends that the number of attendees do not exceed 10.
This ensures that EVERY delegate receives personal attention.
Questions
and Booking
To
discuss your requirements or to book please call: 0800 849 6732
Or
send us an email at
sean@beingasuccess.com
Training
Courses (click on each for more information)
Please
take a look at our other courses below. Please note that Sean
and the team like to tailor
all of our courses to meet your exact requirements at
no extra cost and to also make sure that the attendees
can take what they learn and use it in the workplace - the all
important yardstick of whether the management training was worth
it in the first place!
