Course
Overview
Being
assertive is one of the most important skills that you can have.
In your everyday communications at work you need to be assertive
when delegating, chairing, negotiating, motivating, selling,
leading, disagreeing - you name it!
This
course concentrates on building up your assertiveness skills
so no matter what position you hold you can communicate on an
even footing and get your point across in a firm, concise and
empowering manner.
Who
Will Benefit From The Course?
- Anyone who has human interaction at work!
What Will You Gain From the
Course?
- Understand the difference between confidence,
assertiveness and aggression
- Learn how to become confident in your own
abilities and what you say
- Communication skills - questioning, listening,
tonality, inflection
- Learn how to read and use body language
to your advantage
- Learn the 3 step model for being assertive
when communicating
- Learn how to react to and turn around aggressive
people
- Learn how to say NO to additional work
- Learn how to negotiate WIN WIN solutions
- Learn how to compromise on key issues
- Learn how to ask for what you want without
feeling uncomfortable
- Learn how to be assertive with your boss
and your bosses boss!
Next
Steps
The
course content can either follow something similar to the above,
or be tailored to your exact requirements at no extra
charge. The duration of the course can be 1 or 2 days
depending on what you would like the course to cover and what
your objectives are - the choice is yours!
Whilst
Sean will organise training for as many delegates as you wish,
he recommends that the number of attendees do not exceed 10.
This ensures that EVERY delegate receives personal attention.
Questions
and Booking
To
discuss your requirements or to book please call: 0800 849 6732
Or
send us an email at
sean@beingasuccess.com
Training
Courses (click on each for more information)
Please
take a look at our other courses below. Please note that Sean
and the team like to tailor
all of our courses to meet your exact requirements at
no extra cost and to also make sure that the attendees
can take what they learn and use it in the workplace - the all
important yardstick of whether the management training was worth
it in the first place!