This us a 2 day in-company
course designed to develop advanced communication techniques and
strategies.
Communication
goes far beyond the actual words that you say.
More
importantly it's how you say it and they way that you act while
you're saying it.
It
depends on the other persons view of the world and their preferred
learning style with regards to absorbing information and what
you say that will determine whether you are successful in this
area or not.
Effective
communicators can elicit all of the action signals and communication
strategies from a person and adopt their style to make sure that
their communications are effective.
This
course is all about providing you with the communications armoury
for you to be able to communicate effectively with anyone and
at any level, it goes far beyond a beginners guide to communication
and focuses upon some more of the advanced communication techniques
available.
You
will learn how other people think and how they prefer to learn
and thus you will be able to tailor your communications to maximise
your effectiveness.
Course Outline
Communicating
·
Communicating with others
· The communications process
Filter
Systems
·
What happens to information when it comes in to our brain
· What happens to information for it to get out!
· How miscommunication occurs
Effective
Communications
·
What makes up an effective communication?
· The golden rules for effective communication
How
people sort and categorise information
·
What is a meta programme?
· How people sort information in their mind.
· The 6 main sorting offices of the mind!
Internal
Representational Systems
·
What is a representational system?
· How people represent what you say into their own language
· Techniques and strategies to communicate effectively with people
with different systems
Eliciting
thinking patterns through eye movements
·
How to know what people are thinking by their eye movements
· How to tailor your communications by what you see
How
to build rapport with anyone and at anytime
·
What is rapport?
· The 6 elements of rapport building
How
to give & receive feedback
·
The principles of giving constructive feedback
· The 8 techniques of how to give effective feedback
· How to receive feedback
Action
planning & putting into practise
